Salesforce.com + Desk.com Integration

Desk.com IntegrationDesk.com for Salesforce provides two-way integration between Desk.com and Salesforce.com, allowing sales and support teams to share a complete view of the customer relationship.

Collabrax will work with your company closely on building a complete, shared understanding of your customer, delivering responsive customer service via email, chat, phone, web, Facebook, and Twitter.

Salesforce.com + Desk.com integrations include:

  • Sales Cloud integration for case visibility to your sales and management teams.
  • Social media integration with channels like Facebook and Twitter.
  • Email inbox setup for automated email-to-case creation.
  • Desk.com connectivity to Salesforce.com for Lead, Contact, and Account searches.
  • Chatter integration for collaborating with your Salesforce.com team.
  • Desk.com configuration to meet your team’s needs.