Collabrax will work with your company closely on building a complete, shared understanding of your customer, delivering responsive customer service via email, chat, phone, web, Facebook, and Twitter.
Salesforce.com + Desk.com integrations include:
- Sales Cloud integration for case visibility to your sales and management teams.
- Social media integration with channels like Facebook and Twitter.
- Email inbox setup for automated email-to-case creation.
- Desk.com connectivity to Salesforce.com for Lead, Contact, and Account searches.
- Chatter integration for collaborating with your Salesforce.com team.
- Desk.com configuration to meet your team’s needs.